We're here to help.

Most questions about active orders are fastest resolved from your Policote account. For everything else, we're one message away.

Reach us

Choose how you'd like to connect.

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Call Us

Have a question about a pickup, quote, or delivery? Give us a call during business hours and we'll sort it out.

(431) 814-7409

Mon–Sat during business hours.

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Email Us

For general inquiries, billing questions, or feedback. We aim to respond within 1 business day.

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Visit Us

We're based in Winnipeg, Manitoba. If you'd like to drop off items in person, contact us first to arrange a time.

Winnipeg, MB, Canada

Open Mon–Sat · Closed Sundays

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Got a question about an order?

Questions about your pickup time, quote, or delivery status? Track your order and reach us right from your account.

View your orders →

Or call us: (431) 814-7409

Send a message

Not sure where to start?

Use the form below and we'll route your message to the right person.

We typically respond within 1 business day. For urgent order issues, please call us at (431) 814-7409.

Business hours

When we're open

Monday
10:00 AM – 6:00 PM
Tuesday – Friday
8:00 AM – 7:00 PM
Saturday
10:00 AM – 5:00 PM
Sunday
Closed

All times are Winnipeg local time (CT).