In-App Chat
If you have an active order, message us directly in the Policote app. We respond within minutes during business hours.
Open the App →Available for logged-in customers.
We're here to help.
Most questions about active orders are fastest resolved in the app. For everything else, we're one message away.
Reach us
Choose how you'd like to connect.
Email Us
For general inquiries, billing questions, or feedback. We aim to respond within 1 business day.
Click to copy.
Visit Us
We're based in Winnipeg, Manitoba. If you'd like to drop off items in person, contact us first to arrange a time.
Winnipeg, MB, Canada
Mon–Sat: 8am – 7pm · Sun: 10am – 5pm
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Got a question about an order?
Questions about your pickup time, quote, or delivery status are fastest resolved in the Policote app. You can track your order and message us directly from there.
Open the App →Or call us: +1 (204) 000-0000
Send a message
Not sure where to start?
Use the form below and we'll route your message to the right person.
Business hours
When we're open
Monday – Friday
8:00 AM – 7:00 PM
Saturday
9:00 AM – 6:00 PM
Sunday
10:00 AM – 5:00 PM
All times are Winnipeg local time (CT).